B1NTIME LTD – Frequently Asked Questions (FAQ)

Find quick answers to the most common questions about our products, customisation, ordering process, and delivery.

What is your standard turnaround time?

Our standard production and dispatch time is 7–10 business days after final approval of your artwork or design proof .

Do you offer express or rush delivery?

Yes. We provide an express service (5–7 business days) for urgent orders. A small additional fee may apply.

Can I print my own artwork or branding?

Absolutely. You can submit your own artwork, or our design team can assist you in preparing or refining your files at no extra cost.

Do you offer wholesale or reseller discounts?

Yes. We have special pricing for wholesalers, resellers, graphic designers, and bulk buyers, including exclusive discounts.

Do you ship outside the UK?

Yes. We ship across the UK, Europe, USA, Canada, Australia, and other international destinations.
International shipping rates vary by region.

Which payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and Bank Transfer for your convenience.

How are the boxes shipped?

All custom packaging boxes are shipped flat and pre-assembled (glued) for easy storage and quick setup.

How do I place an order for custom packaging?

You can order in two simple ways:

Once approved, your order moves straight into production.

What is the full order process?

Your order is completed in 4 easy steps

If your question isn’t listed here, our support team is always happy to help.